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Operations

Business Operations Leader - Fintech & Electronic Payments

SlickPay

Dely Brahim, AlgeriaOn-siteFull-timeSenior (5+ years)Open

Overview

SlickPay is an innovative Algerian fintech at the forefront of digital transformation in finance and payments. Its platform provides advanced money transfer, collection, and treasury management solutions for businesses, merchants, and professionals. By enabling electronic payment methods such as CIB and Edahabia and developing modern API infrastructure, SlickPay simplifies daily financial transactions while advancing its strategic transition toward becoming a leading Payment Service Provider (PSP). Reporting to the CEO, the Business Operations Leader will be SlickPay's operational pillar, responsible for daily activity management, cross-team alignment, and execution of strategic projects. Through strong execution, blocker removal, and merchant onboarding optimization, this role enables the CEO to focus on overall strategy, fundraising, investor relations, and SlickPay's transition toward official PSP status.

What you will do

  • Supervise daily operations to ensure execution excellence, service continuity, and team productivity.
  • Synchronize Product, Tech, Support, and Sales teams to break down organizational silos and maintain alignment.
  • Ensure strict follow-through on deadlines, project milestones, and company priorities.
  • Set up operational dashboards, track key KPIs, and deliver regular structured reporting to the CEO.
  • Oversee merchant technical integration projects and payment gateway deployments.
  • Manage payment operations workflows including acquiring, merchant onboarding, settlement, reconciliation, and refunds.
  • Act as the main escalation point to diagnose and quickly resolve operational and technical blockers.
  • Continuously audit, structure, and automate internal processes to prepare SlickPay for scale.

Requirements

  • Bac+5 level education, such as an engineering degree, business school degree, or equivalent master's degree.
  • At least 5 years of proven experience in a fintech, bank, PSP, or electronic payments company.
  • Confirmed experience leading complex projects, coordinating multidisciplinary teams, and applying agile methods.
  • Strong command of modern project management tools such as Jira, Notion, Trello, or equivalents.
  • Excellent understanding of Algeria's payment network, including CIB, Edahabia, payment gateways, and payment APIs.
  • Solid understanding of PSP operations, merchant acquiring, settlement flows, and the payment user journey.
  • Good knowledge of digital payments regulation and the banking framework in Algeria.
  • Leadership, influence, execution culture, analytical thinking, agility, and comfort working under pressure.

Benefits & conditions

  • Direct reporting line to the CEO and central ownership of SlickPay's operational execution.
  • Strategic role supporting SlickPay's transition toward official PSP status.
  • High-impact scope across Product, Tech, Support, Sales, and payment operations.
  • Opportunity to scale merchant onboarding, operational reporting, and payment infrastructure processes.